IntVeM

The care of people with oncological diseases is associated with a variety of challenges. Communication barriers in nursing and medical care can lead to inadequate care and low or inappropriate utilisation of nursing and medical services. As a result, health deficits and symptoms may not be detected and treated or may be detected and treated (too) late and patients may not receive care based on their preferences.

Patients with a migration background and language barriers, as well as their relatives, can therefore experience discrimination, which can lead to increased inequality of opportunity in the short, medium and long term - even beyond the healthcare context. Dealing adequately with language barriers is therefore essential in the care of this group.

The aim of the IntVeM study is to introduce a structured information management and aftercare programme coordinated by oncology nurses using digital tools and standardised intervention times. The aim is to improve patient information and health literacy, patient satisfaction and the quality of care. It will also promote dialogue between healthcare providers and strengthen interprofessional collaboration.