Evaluation of the Primary Care Clinic for Integrative Health Care and Naturopathy

The Primary Care Clinic for Integrative Health Care and Naturopathy at UW/H is evaluated according to a model called the "Triple Aim Approach". This approach has three main goals:

1. Improve health: To promote the health of the patient:inside.
2. Improve care: The quality of medical care should be increased.
3. Work efficiently: These goals should be achieved with a sensible use of financial resources.

Three projects are underway in connection with this evaluation:

1. BERN courses: These eight-week courses are designed to improve the quality of life of patients:inside and help them to cope better with stress.
2. Patient satisfaction: This examines how satisfied patients are with the organisation of the practice, their trust in doctors and their involvement in decision-making.
3. Health care economics results: This examines whether outpatient clinic care saves money, for example through fewer hospitalisations, doctor visits and medication prescriptions.